Terms of Service

1. Description of the Service

• Opshire is an AI-powered digital employment facilitation platform providing job discovery, algorithmic candidate-to-listing matching, AI-assisted application document generation, and related career services to registered users. The Service enables users to:
• (a) Search, browse, and filter occupational listings available on the Service;
• (b) Receive algorithmically generated job match recommendations based on declared user profile attributes and preferences;
• (c) Generate AI-Assisted Output including curricula vitae and covering letters tailored to specific listings, based on profile data furnished by the User;
• (d) Submit employment applications to prospective employers, subject to prior User review, applicable subscription entitlements, and the Fair Use Policy described in Section 3(k); and
• (e) Access occupational market intelligence including indicative compensation data and role-specific benchmarks.
• The scope, features, and availability of the Service are subject to change at our sole discretion without prior notice, except where such changes materially affect paid subscription entitlements, in which case notice shall be provided in accordance with these Terms.

2. User Eligibility and Account Registration

• (a) Eligibility. Access to the Service is restricted to natural persons who have attained the age of eighteen (18) years and possess the legal capacity to enter into binding contractual obligations under applicable law. Access by or on behalf of minors is strictly prohibited.
• (b) Accuracy of Account Information. You shall provide accurate, current, complete, and non-misleading information at the time of registration and shall maintain and promptly update such information. Provision of false, misleading, or fraudulent information constitutes a material breach of these Terms.
• (c) Account Credentials. You are solely and exclusively responsible for maintaining the strict confidentiality of your account credentials and for all activities conducted through your account, whether or not authorised by you. You shall immediately notify us at support@opshire.ai upon becoming aware of any unauthorised access or suspected compromise of your account. We shall not be liable for any loss arising from your failure to maintain the security of your credentials.
• (d) Single Account. Each User is permitted to maintain only one active account. Creation of multiple accounts or impersonation of another user is expressly prohibited.

3. Subscription Plans, Billing, and Payment Terms

• (a) Service Tiers. The Service is offered through a Free tier and a Pro subscription tier. The Free tier permits limited search and matching functionality and does not include application submission capabilities, which are reserved exclusively for Pro subscribers. Features and limits applicable to each tier are as specified on the Pricing page, which may be updated at our sole discretion.
• (b) No Free Trial. Opshire does not offer free trial periods for the Pro subscription. Access to Pro features is contingent upon payment of the applicable subscription fee.
• (c) Billing and Authorisation. Pro subscriptions are billed monthly in advance on a recurring basis. By subscribing, you irrevocably authorise us to charge your designated payment method for the applicable subscription fee on each billing date until cancellation.
• (d) Automatic Renewal. Unless cancelled prior to the commencement of the next billing cycle, your subscription shall automatically renew monthly at the then-current rate. Cancellation takes effect at the conclusion of the current paid period; no partial-period refunds are issued.
• (e) Price Variation. We may revise subscription fees at any time with no fewer than thirty (30) calendar days' advance notice for active subscribers. Revised fees apply from the commencement of the next billing cycle following expiry of such notice.
• (f) Non-Refundability. All fees are strictly non-refundable except to the extent required by mandatory provisions of applicable law. To the fullest extent permitted by law, no cooling-off period applies to digital subscription services that are activated and made available immediately upon purchase. The User expressly acknowledges that subscription consideration is deemed rendered upon activation of the Service and that billing follows a non-reversible cycle-based structure.
• (g) Suspension Without Refund. In the event your account is suspended for any reason, including breach of these Terms, no refund or subscription credit shall be issued in respect of any period of suspension, regardless of its duration or cause.
• (h) Disputed Charges. Disputed charges must be notified to support@opshire.ai within thirty (30) calendar days of the charge date. Failure to notify within this period constitutes irrevocable waiver of any claim in respect of that charge.
• (i) Taxation. All fees quoted on the Service are inclusive of applicable Goods and Services Tax at the prevailing statutory rate. GST-compliant invoices shall be issued by Cogniva Core in respect of each transaction in accordance with applicable law.
• (j) Payment Processing. All transactions are processed by an authorised third-party payment processor engaged by Cogniva Core. Opshire does not collect or store raw payment credentials. We disclaim all liability for acts or omissions of the payment processor.
• (k) Fair Use and Application Limits. Notwithstanding any characterisation of the Pro subscription as permitting broad access to application functionality, all subscription tiers are subject to Opshire's Fair Use Policy. To ensure equitable platform performance and sustainable service delivery, daily and monthly application submission limits, search query limits, filter modification limits, and AI-assisted document generation limits are enforced on a per-account basis at levels we determine to be reasonable and comfortable for ordinary job search activity. These limits are subject to revision at our sole discretion with notice posted on the platform. Excessive, automated, or bulk usage that exceeds applicable limits or that we reasonably determine to be inconsistent with genuine individual job search activity may result in temporary suspension of application functionality or, in cases of persistent misuse, account termination without refund. The existence and specific values of applicable limits are disclosed within the Service interface and constitute part of the terms of your subscription.

4. AI-Assisted Content — Nature, Limitations, and Liability

• (a) Nature of AI Output. The Service employs artificial intelligence and natural language processing technologies to generate AI-Assisted Output, including curricula vitae, covering letters, and application-specific content, based on information you provide. Such output is provided as a preliminary draft intended to support and enhance your independent judgment in preparing job applications; as is inherent to AI-powered systems, outputs are generated through probabilistic computation and the User is solely responsible for reviewing and verifying all such content prior to submission to any prospective employer or third party.
• (b) Disclaimer of Warranty. Cogniva Core makes no representation, warranty, or guarantee as to the accuracy, completeness, originality, or fitness for purpose of any AI-Assisted Output, and shall bear no liability for any consequence arising from the submission or use of AI-Assisted Output, including without limitation any employment decision, recruitment outcome, or reputational consequence howsoever arising.
• (c) Ownership of Output. You retain such intellectual property rights in AI-Assisted Output as may vest in you under applicable law. You acknowledge that substantially similar output may be generated for other users of the Service.
• (d) AI Training. We shall not utilise your personally identifiable Personal Data or profile content to train any AI model without your prior explicit written consent. This restriction does not apply to Derivative Data as defined in Section 6, which may be utilised for algorithmic refinement and model development in accordance with the licence granted therein.

5. User Content — Licence, Representations, and Obligations

• (a) Ownership. All content, data, and materials submitted by you to the Service, including your curriculum vitae, employment history, qualifications, and declared preferences ("User Content"), remain your sole intellectual property, subject to the licence granted hereunder.
• (b) Licence Grant. By submitting User Content, you grant Cogniva Core an irrevocable, non-exclusive, worldwide, royalty-free licence to collect, store, process, reproduce, and utilise your User Content solely for the purposes of (i) providing and operating the Service, (ii) generating AI-Assisted Output as requested by you, and (iii) performing anonymised analytics to improve the Service. This licence subsists for the duration of your account and for such period thereafter as required by law or as expressly permitted under Section 6.
• (c) User Representations. You represent and warrant that (i) you are the sole and lawful owner of, or hold all necessary rights in, all User Content; (ii) your User Content does not infringe any third-party intellectual property, privacy, or other rights; (iii) your User Content is accurate and does not contain false, misleading, or defamatory statements; and (iv) your User Content complies with all applicable law.
• (d) Backup. You are solely responsible for maintaining independent backups of your User Content. We shall not be liable for any loss or corruption of User Content howsoever arising.

6. Data Storage, Custody, and Computational Processing Authorisation

• By registering on and continuing to use the Service, you expressly, irrevocably, and unconditionally authorise Cogniva Core to:
• Receive, ingest, host, store, retain, index, structure, and computationally process all data and information furnished by you in connection with your use of the Service, including without limitation Personal Data, profile data, professional history, remuneration information, communication records, activity logs, application submissions, and any content generated by you in the course of Service use;
• Maintain such data on secured cloud database infrastructure engaged by Cogniva Core, for the duration necessary to render the Service and to discharge statutory retention obligations arising under applicable law;
• Generate, derive, extract, and retain aggregated, anonymised, or de-identified analytical outputs, computational artefacts, embeddings, vector representations, and algorithmic training data (collectively, "Derivative Data") from your data, for the purposes of platform enhancement, quality assurance, algorithmic refinement, and product development, in perpetuity;
• Create, retain, and periodically refresh backup, redundancy, and disaster-recovery copies of your data for operational continuity purposes, which copies may persist for a period not exceeding ninety (90) days beyond the primary account deletion window as specified in the Privacy Policy.
• You expressly acknowledge, agree, and covenant that:
• Data storage, custody, and computational processing constitute essential, non-optional, and non-severable components of the Service, without which the Service cannot function, and your use of the Service necessarily entails your consent to such storage and processing;
• Cogniva Core assumes no obligation to store, back up, preserve, or make recoverable any data furnished by you beyond the retention periods stipulated in the Privacy Policy, and you remain solely responsible for maintaining independent copies of any information you may wish to preserve;
• Data voluntarily furnished by you — whether during onboarding, ongoing use of the Service, or interaction with customer support — shall, upon furnishing, be subject to the storage, processing, and retention authorisations granted herein, and you shall have no residual proprietary claim over the technical form in which such data is stored or processed;
• All matters relating to storage architecture, database configuration, encryption schema, computational methodology, and infrastructure design are proprietary operational matters within the exclusive discretion of Cogniva Core, and you acquire no right, title, or interest in the technical means by which data is stored, processed, or retained.
• The detailed treatment of stored data — including the specific categories collected, retention periods, security measures, disclosure practices, and your statutory rights in respect thereof — is governed by the Privacy Policy, which is incorporated into these Terms by reference and forms an integral part hereof.

7. Prohibited Conduct and Acceptable Use

• You unconditionally agree not to use the Service to:
• Violate any applicable statute, regulation, judicial order, or third-party rights;
• Submit false, fabricated, misleading, or fraudulent User Content or misrepresent your qualifications, experience, or credentials;
• Impersonate any person or entity or falsely claim affiliation with any organisation;
• Reverse-engineer, decompile, disassemble, or otherwise derive the source code, algorithms, data structures, or proprietary methodologies underlying the Service by any means;
• Reproduce, photograph, screen-capture, or record any proprietary output, job match scoring, salary benchmarks, or analytical data generated by the Service for purposes of public dissemination or commercial use;
• Access or harvest the Service by automated means including bots, spiders, crawlers, or scrapers, except through functionality expressly made available by us;
• Introduce malware, viruses, trojans, ransomware, or other malicious or disruptive code into the Service;
• Resell, sublicense, redistribute, or commercialise the Service or any AI-Assisted Output as a standalone product or service;
• Manipulate or exploit the Service's algorithmic matching or recommendation systems;
• Generate or distribute content promoting violence, terrorism, hate speech, exploitation of minors, or any unlawful activity.
• We reserve the right to suspend or permanently terminate your access, with or without notice, for any violation of this section. Such termination shall not give rise to any claim for compensation, refund, or damages.

8. Job Listings, Third-Party Content, and Platform Disclaimers

• (a) Nature of Listings. Opshire does not independently verify, endorse, or guarantee the accuracy, completeness, currency, legality, or authenticity of any listing presented on the Service, or the bona fides of any prospective employer. All listings are provided for informational purposes only.
• (b) No Employment Relationship. Nothing in these Terms creates any employment, agency, partnership, or fiduciary relationship between Cogniva Core and any User or employer.
• (c) User's Due Diligence. You bear sole responsibility for independently verifying the legitimacy and suitability of any listing or employer before taking any action. Cogniva Core shall not be liable for any consequence arising from reliance on any listing or employer information accessed through the Service.
• (d) Third-Party Links. The Service may contain links to third-party websites or employer portals. We do not control, endorse, or accept responsibility for the content or practices of any linked site. We accept no responsibility for the content, availability, or practices of any linked third-party site.

9. Intellectual Property Rights

• (a) Ownership of Platform. The Service and all intellectual property comprised therein, including design, source code, algorithms, AI models, matching methodologies, database compilations, trademarks, and trade secrets, constitute the exclusive proprietary property of Cogniva Core and are protected by applicable intellectual property laws. Nothing in these Terms transfers any such rights to you beyond the limited licence expressly granted herein.
• (b) Limited User Licence. Subject to your compliance with these Terms and timely payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your personal, non-commercial job search purposes. This licence does not include the right to copy, modify, distribute, or create derivative works from any part of the Service.
• (c) Feedback Licence. Any suggestions, ideas, or feedback submitted by you grants Cogniva Core a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and commercialise such feedback without any obligation of attribution or compensation to you.
• (d) Trademarks. The Opshire name, logo, and brand identifiers are proprietary trademarks of Cogniva Core. No right to use any trademark is granted without prior written authorisation.

10. Privacy and Data Protection

• (a) Privacy Policy. The collection and processing of your Personal Data is governed by our Privacy Policy at Privacy Policy, incorporated herein by reference. By using the Service, you acknowledge that you have read, understood, and agreed to the Privacy Policy.
• (b) DPDP Act Compliance. We process Personal Data in accordance with the Digital Personal Data Protection Act, 2023. A separate consent notice is presented at the point of account registration. You may exercise your rights as a Data Principal by contacting support@opshire.ai.
• (c) Cross-Border Processing. Your Personal Data may be processed by authorised service providers in jurisdictions outside India, subject to appropriate contractual and technical safeguards and in compliance with Section 16 of the Digital Personal Data Protection Act, 2023.
• (d) Data Storage Rights. The storage, custody, and computational processing authorisations granted by you under Section 6 of these Terms operate concurrently with, and are supplementary to, the data processing rights described in the Privacy Policy.

11. Disclaimers of Warranty

• THE SERVICE IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION, WARRANTY, GUARANTEE, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY.
• Without limiting the foregoing, Cogniva Core expressly disclaims any warranty that:
• The Service will be available at all times, uninterrupted, error-free, or free from security vulnerabilities;
• Job listings will be accurate, current, lawful, or available at the time of application;
• AI-Assisted Output will be accurate, original, suitable, or fit for submission to any employer;
• Use of the Service will result in employment interviews, offers, placements, or any career outcome.

12. Limitation of Liability and Exclusion of Consequential Damages

• TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COGNIVA CORE AND ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SUCCESSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR AGGRAVATED DAMAGES OF ANY KIND, INCLUDING LOSS OF EMPLOYMENT, LOSS OF INCOME, LOSS OF OPPORTUNITY, LOSS OF DATA, LOSS OF GOODWILL, OR REPUTATIONAL HARM, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.
• Our total cumulative liability for all claims arising out of or in connection with these Terms or the Service shall not exceed the greater of: (i) the total subscription fees actually paid by you in the three (3) calendar months immediately preceding the event giving rise to the claim; or (ii) Indian Rupees One Thousand (INR 1,000).
• You acknowledge that these limitations reflect a reasonable and fair allocation of risk between the parties and form an essential basis of the agreement between you and Cogniva Core. Some jurisdictions do not permit the exclusion of certain damages; in such jurisdictions these limitations apply to the fullest extent permitted by law.

13. Limitation Period for Claims

Notwithstanding any statute of limitations under applicable law, any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the date on which such claim or cause of action arose. Claims or causes of action not filed within this period are permanently barred. You irrevocably waive any right to bring any claim beyond this contractual limitation period.

14. Indemnification

• You shall indemnify, defend, and hold harmless Cogniva Core and its officers, employees, agents, and successors from and against all claims, liabilities, losses, damages, and expenses (including reasonable legal fees) arising from:
• Your access to or use of the Service, including any AI-Assisted Output generated at your request;
• Your User Content, including any claim of infringement of third-party rights;
• Your breach of any representation, warranty, or obligation under these Terms;
• Your violation of any applicable statute, regulation, or judicial order;
• Any claim by an employer or third party arising from the content of any application submitted by you through the Service.
• We reserve the right to assume exclusive control of the defence of any matter for which indemnification is sought, and you agree to cooperate fully at your expense.

15. Term, Suspension, and Termination

• (a) Term. These Terms commence upon your first access to the Service and remain in full force and effect until terminated.
• (b) Termination by User. You may close your account at any time via account settings or by writing to support@opshire.ai. Cancellation takes effect at the end of the current billing cycle; no refund is issued for any unused period.
• (c) Suspension and Termination by Cogniva Core. We reserve the right to immediately suspend or permanently terminate your access, with or without notice, for any breach of these Terms, fraudulent conduct, or for any operational, legal, or regulatory requirement. We may also terminate for any reason upon thirty (30) calendar days' written notice.
• (d) Consequences of Termination. Upon termination: (i) your licence to use the Service ceases immediately; (ii) you must discontinue all access; (iii) Personal Data shall be deleted within thirty (30) calendar days of account closure in accordance with our Privacy Policy, subject to legally mandated retention obligations and to the backup persistence and Derivative Data rights described in Section 6. Sections 4(c), 5(b), 6, 9, 11, 12, 13, 14, 16, and 17 survive termination.

16. Dispute Resolution, Governing Law, and Jurisdiction

• (a) Governing Law. These Terms are exclusively governed by the laws of the Republic of India, without reference to conflict of laws principles.
• (b) Mandatory Pre-Arbitral Escalation. Before initiating formal proceedings, both parties agree to negotiate in good faith for not less than thirty (30) calendar days following written notice of dispute submitted to support@opshire.ai.
• (c) Binding Arbitration. Unresolved disputes shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India). The seat shall be Bengaluru, Karnataka, India; proceedings shall be conducted in English before a sole arbitrator. The arbitral award shall be final, binding, and enforceable.
• (d) Class Action Waiver. YOU IRREVOCABLY WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES SHALL BE RESOLVED EXCLUSIVELY ON AN INDIVIDUAL BASIS.
• (e) Injunctive Relief. Either party may seek urgent injunctive relief from a competent court to prevent infringement of intellectual property or confidential information without prior compliance with pre-arbitral escalation.

17. General Provisions

• (a) Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Cogniva Core and supersede all prior negotiations and understandings.
• (b) Modifications. We reserve the right to amend these Terms at any time. Material changes shall be notified no fewer than thirty (30) calendar days before the effective date. Continued use after the effective date constitutes irrevocable acceptance.
• (c) Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force.
• (d) No Waiver. No failure or delay in exercising any right shall operate as a waiver thereof.
• (e) Assignment. You may not assign your rights without our prior written consent. We may freely assign these Terms in connection with any merger, acquisition, or sale of assets.
• (f) Force Majeure. We shall not be liable for any failure or delay caused by circumstances beyond our reasonable control, including acts of God, government actions, cyberattacks, pandemic events, or third-party infrastructure failures.
• (g) Notices. Legal notices to Cogniva Core shall be submitted to support@opshire.ai or delivered to the Registered Office set out in sub-clause (j) below. Notices to you shall be via the email associated with your account or by posting on the Service.
• (h) No Third-Party Beneficiaries. These Terms confer no rights or remedies upon any third party.
• (i) Relationship of Parties. Nothing in these Terms creates any employment, agency, partnership, or fiduciary relationship.
• (j) Contact & Grievance Redressal. For all general enquiries regarding these Terms, contact Cogniva Core at support@opshire.ai. For formal grievances, complaints, or matters requiring escalation, contact The Grievance Officer, Cogniva Core, at grievance@opshire.ai. Registered Office: 164, 1st Cross Road, 1st Stage, Judicial Colony, AECS Layout 1st Stage, R.M.V. 2nd Stage, Bengaluru, Karnataka 560094, India. Grievances shall be acknowledged within twenty-four (24) hours and resolved within fifteen (15) days of receipt, in accordance with applicable law.
• These Terms are governed by the laws of the Republic of India. All disputes are subject to the exclusive jurisdiction of arbitration seated in Bengaluru, Karnataka. Cogniva Core does not independently verify or guarantee the accuracy, authenticity, continued availability, or bona fides of any occupational listing or employer displayed on the Service.